The training deficit

Different studies have shown that the most essential and important factor in avoiding theft is attentive and vigilant staff: To show a potential thief that shop assistants are present and really care is the number one protective measure known.
But all too often staff is unsure about how to behave in confrontation with alleged thieves: they do not know their rights, they do not know where to look, what to say and how to react in case of aggression. This leads to fear and uncertainty.

Empowering store staff

With IMCo’s innovative eLearning software designed in cooperation with a leading provider of learning tools you can train your staff without the hassle of dealing with trainers and timetables. Every member of your staff does the course in accordance with their own timetables and their own learning speed.
The software is not only a collection of relevant texts but it uses interactive video as the main method of training.
At the end of the course a test certifies the effects of the training.

Efficient and adaptable

The software has been used in hundreds of stores by thousands of staff members with great success in Germany, Austria, Great Britain and Hungary.
We are capable of adapting every part of the training to customise it to the needs of your business.
We also offer a version that is web based and even more flexible and easier to implement.

Please take a look at our corresponding website: www.imco-active-video.com
It offers a tour with sample scenes and a downloadable demo.